Client
A payments company is a leader in secure commerce and credential solutions for higher education establishments across the US and Canada. The company transforms campus commerce, providing platforms that enhance control over payments, ID management, and financial transactions for colleges and universities.
Business Challenge
The client needed to streamline financial operations and improve user experience for students and administration by using the advantages of modern technology. Delivering scalable and secure solutions was difficult due to compliance standards and increasing security risks. In addition, integrating solutions seamlessly with existing systems required compatibility with complex infrastructure and diverse institutional workflows.
Coherent Solutions stepped in to develop a comprehensive suite of three solutions:
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Secure commerce platform
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Tuition installment plan management
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Cost-saving credit card processing systems
Our team recognized that high-quality software delivered on time would help the client stay competitive while improving transaction security and compliance.
Solution
We provided the client with custom solutions to keep their platform agile, compliant, and secure. The solution involved several game-changing features.
Billing and Payments
Our team built a cloud-based platform offering secure commerce solutions tailored to higher education institutions. This platform provides a centralized, user-friendly interface that consolidates financial activities for students and authorized users, streamlining financial management and enhancing transaction security.
Marketplace
Campus commerce solution: This feature helps departments easily create online storefronts integrated with a secure payment gateway. It allows campus merchants to offer products and services 24/7, with minimal training required for setup.
Flexible payment plans: We incorporated a feature solution that simplifies managing tuition installment plans while enabling institutions to offer flexible payment options, maximizing their revenue through setup fees and late charges.
Compliant cost-saving tool: This feature minimizes or eliminates credit card processing fees for institutions. It facilitates tuition payments by credit card at no cost to the institution and also complies with card brand and association rules while providing real-time updates.
Project Timeline
Phase 1: Initial Collaboration
We started with a small team of five developers joining an established product that traced its origins back to the '90s. Our team quickly demonstrated our expertise by integrating valuable features from the get-go. Their dedication and professionalism laid a foundation for a lasting partnership.
Phase 2: Expansion and Building Trust
The impressed customer requested to expand our team to over 30 members. As we deepened our collaboration, we became more integrated into the project, providing full-cycle development services. We covered Java and Angular development along with manual and automated testing for our client.
Phase 3: Diversification and Engagement
Building on the success with the main product, the customer engaged Coherent in developing additional products. By staying proactive and committed to excellence, we kept exceeding expectations and strengthening our partnership.
Impact
The client overcame specific challenges of educational institutions: improved financial operations for better efficiency and transparency and introduced secure payment options for students and administrators. A user-friendly interface made financial management even easier. Due to modern technology and a professional software development approach, our client increased revenue and strengthened their market position.